Information Technology Unit

This unit aims to provide staff with technical support and improve the web portal with best practices.

• Work to improve the information technology within the deanship.
• Supervise information technology work and manage computers within the deanship.
• Develop and update the web portal.
• Provide technical support and communicate with information technology deanship to resolve obstacles when needed.
• Develop electronic archiving for academic systems.
• Prepare periodic reports and archiving them that shows the unit’s achievements, obstacles encounter and submit suggestions to improve.
• Prepare staff to use computer applications with efficiency.
• Follow up internal networks within classrooms and labs to ensure safety and security standards.
• Coordinate with the deanship of Information technology regarding technical support, network performance, internet connection and website.
• Provide the staff with the necessary technical devices in coordination with the warehouse unit.
• Create a list of computer devices with its peripherals in and update them.
• Coordinating audio and visual conferences during meeting.
• Conduct weekly preventive visits to the communication rooms (servers) in cooperation with the Deanship of Information Technology.
• Checking and inspecting new computers received and ensuring compliance with the required specifications
• Supervising the network outlets and conducting a technical survey to collect its needs from ports.
• Setting up, processing computer labs, computers and software for the staff, and writing guidelines to avoid devices misuse.
• Setting up computers to connect to the network and install software.
• Continuous updating of operating systems and software periodically.
• Providing technical support to the units of the development agency in the deanship